| At Harbor Software,
we specialize in helping companies build customized,
robust e-business solutions that will increase
revenues, decrease
costs, and enhance customer
satisfaction. |
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e-Commerce
A
successful e-commerce site has to be much more than simply listing
your items with a shopping cart.
Your customers need to find your site attractive and easy
to navigate.
Powerful search features will help your customers find what
they are looking for quickly.
Shopping on your site doesn’t just have to be easier than
going to the mall, it has to be easier than going to another
e-commerce site too!
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Online
Customer Service
The
ability to go online at anytime of the day or night to make a
purchase has also created another customer expectation, instant
customer service. Your
customers, both internet and non-internet, expect to get
immediate answers to their questions online. The best
way to reduce costs and increase customer satisfaction is with a
great Online Customer Service site.
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B2B
Commerce
Business
to business commerce is simply companies doing business with each
other over the internet. Distributors can offer customers
company-specific pricing and content, complex product
configuration tools and near real-time access to inventory levels
for their entire product line. By using XML and Web Services
technology companies can standardize the exchange of information
with both customers and vendors.
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Intranets
& Portals
| Think
of an Intranet or Portal as a private World Wide Web (www) that's
all about your company. Employees can share documents,
calendars, directories, and other information no matter
where they are located. Intranets and Portals are designed
to bring together in one place all the information and
resources your employees, customers, and suppliers need to
make your business successful. |
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